You can retrieve your saved designs from the My Account Menu
Track the progress of your order by entering your email address and order number below. You can find your order number on your order confirmation email.
This will generate a link to our delivery partner’s website & this will give you the most accurate & up to date information as to the delivery status of your order.
Please note that our customer service team will not be able to give you any more up to date information on the delivery status of your order than is available online on our delivery partners websites for status tracking. We are also unable to pass any messages on to our delivery partners regarding changes to delivery, a place to leave your order or rescheduling a delivery
Should you wish to get in touch with our delivery partners about the delivery status of your order they can be contacted via the following options:
If your order does not have a tracking number (small sized unframed prints only), it has been dispatched via Royal Mail 1st class post, which aims to deliver within 1-2 working days, though can take up to 14 working days.
All items are currently being dispatched within 2 working days (excluding weekends & public holidays) on a Royal Mail tracked 48-hour delivery service.
All orders will be produced & dispatched in the date order which we receive them. We are currently unable to fast track any orders.
An order dispatch email will be sent once your order has been dispatched
Our customer services team are currently very stretched. If your order has been placed in the past 2 working days (excluding weekend & public holidays), we are currently unable to reply to any queries requesting the dispatch status of your order. As per above all orders will be produced & dispatched 2 working days after the order is placed.